2012 Technical Program
| DAY 1: Wednesday, January 18, 2012 | |
|---|---|
| Session 1: Conference Introduction & Keynote Address | |
| 8:30-9:15 | Conference Welcome, Florida Welcome, Passing of the Gavel, President's Message, Conference Overview |
| 9:15-10:15 | Keynote Address: You are the "U" in Value - Embracing Excellence & Innovation in Your Day-to-Day Communication; David Topus, David Topus & Associates |
| 10:15-10:30 | Morning Networking Break |
| Session 2: The History of Certification | |
| 10:30-11:00 | New Jersey: The First U.S. Certification Program |
| 11:00-11:30 | The Story of ABC |
| 11:30-12:00 | Member Discussion: What do you hope your Association can accomplish during the next 40 years? |
| 12:00-1:30 | Luncheon; ABC Awards Ceremony |
| Session 3: Examination Development, Delivery & Ideas | |
| 1:30-2:00 | Getting Out of the Testing Business: A New Approach for Operator Certification |
| 2:00-2:30 | The Science Behind Standardized Examinations |
| 2:30-3:00 | Examination Delivery: How Online Testing Options Can Benefit Your Certification Program |
| 3:00-3:15 | Afternoon Networking Break |
| Session 4A: Wastewater Breakout | |
| 3:15-5:00 | Wastewater Breakout |
| Session 4B: Water Breakout | |
| 3:15-5:00 | Drinking Water Breakout |
| Evening Cruise: Bright Lights & Sparkling Waters: Celebrating 40 Years of ABC! (sponsored exclusively by CEU Plan, Inc.) | |
| 6:30-7:00 | Boarding |
| 7:00-9:30 | Sail |
| 9:30 | Return to Dock |
| DAY 2: Thursday, January 19, 2012 | |
|---|---|
| ABC's First Annual Walk/Run | |
| 7:30-8:00 | Registration |
| 8:00-9:00 | Walk/Run |
| Session 5: Workforce Issues | |
| 10:30-11:00 | Partnerships for Recruiting & Training the Future Workforce |
| 11:00-11:30 | Regional Operators' Consortiums Solve the Problem of Finding Certified Operators for Small Systems |
| 11:30-12:00 | What Can be Done to Recruit & Develop Future Operators, & Who Can do it? |
| 12:00-1:30 | Luncheon; ABC Annual Business Meeting |
| Session 6: ABC Initiatives | |
| 1:30-2:00 | ABC's Best Practices |
| 2:00-2:30 | ABC's Continuing Education Review Program |
| 2:30-3:00 | ABC's Professonal Designation |
| 3:00-3:15 | Afternoon Networking Break |
| Session 7: Operators as Professionals | |
| 3:15-3:45 | What it Means to Create a Professional Operator |
| Session 8: Connecting Online through Social Media | |
| 3:45-4:15 | The Online Connection: How Certification Program Administrators Can Harness the Power of Social Media |
| 4:15-4:45 | Get with the Program, Social Media to Educate |
| DAY 3: Friday, January 20, 2012 | |
|---|---|
| Session 9: Asset Management: Operators are Assets, Too! | |
| 8:30-9:00 | Asset Management: What's in it for Me? |
| 9:00-9:30 | Environmental Certification Board Member Selection Considerations |
| 9:30-10:00 | Mississippi Peer Review |
| 10:00-10:15 | Morning Networking Break |
| Session 10: International Certification Programs | |
| 10:15-10:45 | Overcoming Operator Certificate Renewal Challenges in a Caribbean Mult-Island Environment |
| 10:45-11:15 | Certification Needs in the Middle East and North Africa and Development of Jordan's Utility Manager Certification Program |
| 11:15-11:45 | The United South & Eastern Tribes Certification Board History & Tribal Utilities Summit |
| Session 11: 2012 Conference Wrap-Up | |
| 11:45-12:00 | Slide show - Highlighting 2012 Conference; Conference Wrap-Up & Planning for your 2013 Conference. |


