ABC 25th Annual Conference

24th Annual Conference

2012 Technical Program

DAY 1: Wednesday, January 18, 2012
Session 1: Conference Introduction & Keynote Address
8:30-9:15 Conference Welcome, Florida Welcome, Passing of the Gavel, President's Message, Conference Overview
9:15-10:15 Keynote Address: You are the "U" in Value - Embracing Excellence & Innovation in Your Day-to-Day Communication; David Topus, David Topus & Associates
10:15-10:30 Morning Networking Break
Session 2: The History of Certification
10:30-11:00 New Jersey: The First U.S. Certification Program
11:00-11:30 The Story of ABC
11:30-12:00 Member Discussion: What do you hope your Association can accomplish during the next 40 years?
12:00-1:30 Luncheon; ABC Awards Ceremony
Session 3: Examination Development, Delivery & Ideas
1:30-2:00 Getting Out of the Testing Business: A New Approach for Operator Certification
2:00-2:30 The Science Behind Standardized Examinations
2:30-3:00 Examination Delivery: How Online Testing Options Can Benefit Your Certification Program
3:00-3:15 Afternoon Networking Break
Session 4A: Wastewater Breakout
3:15-5:00 Wastewater Breakout
Session 4B: Water Breakout
3:15-5:00 Drinking Water Breakout
Evening Cruise: Bright Lights & Sparkling Waters: Celebrating 40 Years of ABC! (sponsored exclusively by CEU Plan, Inc.)
6:30-7:00 Boarding
7:00-9:30 Sail
9:30 Return to Dock
DAY 2: Thursday, January 19, 2012
ABC's First Annual Walk/Run
7:30-8:00 Registration
8:00-9:00 Walk/Run
Session 5: Workforce Issues
10:30-11:00 Partnerships for Recruiting & Training the Future Workforce
11:00-11:30 Regional Operators' Consortiums Solve the Problem of Finding Certified Operators for Small Systems
11:30-12:00 What Can be Done to Recruit & Develop Future Operators, & Who Can do it?
12:00-1:30 Luncheon; ABC Annual Business Meeting
Session 6: ABC Initiatives
1:30-2:00 ABC's Best Practices
2:00-2:30 ABC's Continuing Education Review Program
2:30-3:00 ABC's Professonal Designation
3:00-3:15 Afternoon Networking Break
Session 7: Operators as Professionals
3:15-3:45 What it Means to Create a Professional Operator
Session 8: Connecting Online through Social Media
3:45-4:15 The Online Connection: How Certification Program Administrators Can Harness the Power of Social Media
4:15-4:45 Get with the Program, Social Media to Educate
DAY 3: Friday, January 20, 2012
Session 9: Asset Management: Operators are Assets, Too!
8:30-9:00 Asset Management: What's in it for Me?
9:00-9:30 Environmental Certification Board Member Selection Considerations
9:30-10:00 Mississippi Peer Review
10:00-10:15 Morning Networking Break
Session 10: International Certification Programs
10:15-10:45 Overcoming Operator Certificate Renewal Challenges in a Caribbean Mult-Island Environment
10:45-11:15 Certification Needs in the Middle East and North Africa and Development of Jordan's Utility Manager Certification Program
11:15-11:45 The United South & Eastern Tribes Certification Board History & Tribal Utilities Summit
Session 11: 2012 Conference Wrap-Up
11:45-12:00 Slide show - Highlighting 2012 Conference; Conference Wrap-Up & Planning for your 2013 Conference.